Changes to recycling centre booking system

Changes are being made to improve the way commercial and commercial-style vehicles will access the council’s recycling centres.

Tuesday, 17th October 2023, 3:29pm
Changes to recycling centre booking system

FromNovember 1, the council introducing a fully electronic system for commercial waste disposal that will mean customers will no longer have to print out their commercial waste tickets.

When a commercial customer books their slot using the online booking system for their visit to a recycling centre, they will also log their disposal ticket reference number.

When they arrive at site their visit will be checked off by staff using a mobile device and following their visit the customer will be emailed their Waste Transfer Note, a document that is legally required to prove proper disposal.

Customers will still be sent their tickets electronically; however site staff will now have access to live information allowing them to close off the ticket once it’s been used without any paper changing hands, making the system easier for both customers and the site staff.

Those with tickets purchased prior to November 1 will still be able to use their ticket reference number to book online.

Changes will also be made to the type of vehicle that is required to book. The council currently requires larger vans and trailers to be booked in for visits to recycling centres and as of the November 1, this will be extended to small vans and pick-ups.

This means that all commercial-style vehicles will be required to book, allowing the council to monitor vehicle usage.

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