Deadline looming for changes to receipt of payments

HMRC is urging customers who receive their payments via this method to act now so they still get their money on time.

Any customers who receive their benefits or payments via a Post Office card account have until November 30 to set up a new account and notify HMRC of the details.

Any suspended payments will be held and then paid to the customer once they notify HMRC of the new details. Customers with an alternative bank account can contact HMRC now to update their details. If they do not have an alternative, they should set up a new bank, building society or credit union account to receive their money.

Customers can use their Personal Tax Account to provide revised account details. Alternatively, Child Benefit customers can change their bank account details via GOV.UK or by contacting the Child Benefit helpline on 0300 200 3100. Tax credits customers can change their bank account details by contacting the tax credits helpline on 0345 300 3900. If customers cannot open a bank account, they should contact HMRC.